Luxury you can trust.Crown. Confident. Victorious.
Client Care

Frequently Asked Questions

Is this real human hair?

Product composition is stated clearly on every product page. We never use a claim that does not apply to the product.

How do I choose the right length?

Use Hair Finder and the length information on each product page. Visible length can vary with texture and height.

What does pre-order mean?

A pre-order item is prepared or sourced after purchase. The expected dispatch period is shown before checkout.

Can I return an opened wig?

For hygiene and consumer-protection reasons, eligibility can depend on the product condition. Please read the Refund Policy before opening or altering your item.